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About NCCL
National Call Centers & Logistics was founded in Gainesville,
Florida in 1967 as a multi-seat medical dispatching center. We have evolved over
the last 40 years into one of the nation's leading contact call centers.
Even though we are headquartered in Gainesville Florida, National CCL
operates centers from coast-to-coast; from Washington State through Texas to Tennessee
to Florida and all parts between. Our multi-facility approach is
essential to our
nationwide disaster recovery network. Centrally owned, individually managed offices ensure
continuous coverage despite occasional regional disruptions.
National CCL is an accredited multilingual professional call center, warehousing, order fulfillment and distribution center. Recognized by the Public Service Commission (PSC) as a Competitive Local Exchange Carrier (CLEC); National CCL offers clients digital sophistication through multiple PRI line circuitry and VoIP capabilities.
National CCL's digital switching is fully owned and operated in house. On-site technical and educational support staff is available 24/7. We do not outsource hands-on control of our systems or our client's data or our system to any third party.
We invite you to contact us and speak to any number of our customer care agents. We are eager to speak with you.
